IAAP Web Accessibility Specialist (WAS) Practice Exam

User experience (UX) falls under the planning phase of the PCT model because this phase involves understanding the needs and expectations of users, establishing goals, and creating a framework for the project. During the planning stage, accessibility considerations are integrated to ensure that the design aligns with users' requirements, including those with disabilities.

This is crucial as it sets the foundation for effective user-centered design, guiding decisions around how content will be structured, what features will be included, and how users will interact with the digital product. The focus on UX in this phase helps create an inclusive environment that can lead to better outcomes when the project is implemented, tested, or remediated later in the process. Integrating user experience considerations from the outset encourages a holistic approach to web accessibility.